Friday, December 29, 2006

Connection Problems

I'm currently having problems with my internet connection if anyone was wondering why I haven't been online as much as I usually am. It started on Wednesday evening with the adsl dropping out every now and then, and it continued all through Thursday and into the evening. The adsl drops out, then when it comes back, I tell the router to connect again, which it does (well, some of the time), but then when I attempt to load a webpage the adsl drops out again and I have to repeat the process over again. Sometimes I can't get the router to connect, so I spend ages rebooting the router or pulling out the phoneline and putting it back in to force a new connection. It's starting to get annoying now though!

UPDATE: It seems to be fixed now, hopefully. I phoned up about it and the guy on the line had me on hold for a few minutes while he was checking the exchange and he flicked a switch that reset something (something about a build up). This fixed it for a few hours but then it started playing up again. I then received a reply email from the support people saying that they had taken a closer look at my connection in the exchange and noticed that the exchange was sending at a faster speed than I was connected at (sending at 14.5 mbps when I was connected at 13 mbps) which was causing data loss and corruption. They changed the speeds to match and it has been fine so far. Lets hope it stays fine for a while now as I want to check if the other problem has been fixed (about people phoning causing the connection to be dropped; possibly caused by extra line noise).

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